Q: Can tickets be purchased by ‘walk-up’ customers?
A: Yes, but due to the popularity of the Zipline, we have to honor those who have made reservations (618-786-8439) and we cannot estimate your wait. On the other hand, the trip up to the top of the bluffs, the view, the Zipline gift shop and the Aeries Restaurant and Winery will make it worth your trip. If you are not able to take a trip on the Zipline the day you ‘walk-up’, you can make reservations then for a future trip.
Q: I would like to plan a trip around our visit to GZA, are there accommodations in or around Grafton?
A: Within easy walking distance from the start of the Zipline adventure and the Aerie’s Restaurant and Winery, there are cottages , a little farther walk away are vacation villas and a pool. There are also some bed and breakfast’s along Route 100 (Grafton’s main street).
Q: Is there an age limit to Zipline?
A: Refer to weight limit.
Q: Is there a rain policy?
A: Regarding weather, Grafton Zipline will allow for rain-checks – please call for further details.
Q: Can I pay with a credit card?
Q: Are there weight requirements?
A: Weight requirements start at 45lbs and end at 250 lbs and / or up to a 42 inch waist.
Q: What should I wear?
A: We recommend you don't wear flip-flops, any open toed shoes, or swimming suits.
Q: Could my child ride with me?
A: Children will ride with a highly trained guide.
Q: How early should I arrive for my tour?
A: It’s best to arrive a half an hour prior to your reserved ride to accommodate onsite registration and getting into gear.
Q: Will food and drink be available?
A: Food and drink are available prior to the ride and can be taken on the ride if it is able to be secured to your harness. Guides will have emergency water if needed. Meals and drink are also available after your ride 300 yards away at the Aeries Restaurant and Winery.